“The chief responsibility of a great manager is not to enforce quality, or to ensure customer service , or to set standards or to build high performance teams. Each of these is a valuable outcome, and great managers may well use these outcomes to measure their success. But these outcomes are the end result, not the starting point. The starting point is each employee’s talents. The challenge: to figure out the best way to transform talents into performance. This is the great job of the great manager.”
excerpt taken from MARCUS BUCKINGHAM’s – “The One Thing You Need to Know”
So, in the midst of all of your responsibilities as a leader, how well are you looking to develop the skill set of those who report to you ?
How willing are you to adjust your structure to recognize and utilize the specific talents of those who report to you?