Would you bring in a racing team to train your staff?

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Sometimes, when problems occur, you can solve them on your own.
If that doesn’t work, you might need to go to friends and co-workers.
If that still doesn’t work, you might need to expand to those in your industry, but outside of your company.
Usually most problems can be solved by one of those three sources.
However, there is still one more option you might want to consider (though it won’t be supported easily by others) – looking outside of your industry.

(this is taken from “Innovation’s Dirty Little Secrets” by Larry Osborne)

“Consider the lessons that a Formula One racing team taught a group of medical doctors. After completing a 12 hour emergency transplant, the head doctor at Great Ormond Street Hospital in London watched a Formula One race. As a car pulled into the pit, he noted that the crew changed the tires, filled it with fuel, cleared the air intakes, and sent it off in seven seconds.
It struck him that it often took thirty minutes to untangle and unplug all the wires and tubes to transfer a patient from surgery to ICU. He wondered if a racing team could teach a hospital how to run an emergency room.
Imagine the pushback from the trained medical staff when the McLaren and Ferrari racing teams showed up to observe and advise them on how to improve their emergency services.
… the result was a major restructuring of the process of handing over patients from surgery to intensive care. The Formula One teams suggested better training and actual rehearsals of the new protocols. They provided a step-by-step checklist covering each stage of the handover, including a diagram of the patient surrounded by the staff so that everyone knew their exact physical position as well as their precise task. They designated a leader (the anesthetist) who had authority to guide the team through the patient handover. It almost halved the handover errors……….unbound by the medical establishment’s lens of experience , traditions, and conventional wisdom, they easily saw what the hospital tribe had missed.”

Effective leadership sometimes involves identifying solutions that are outside the norm and having the courage, confidence, and perseverance to follow through on those creative ideas.

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